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FAQ - Frequently Asked Questions

 All Operating Systems
 

Some or all of my meters have stopped working. click here

How can I make FreeMeter run as a service? click here

How do I get FreeMeter to run every time I boot my computer?  click here

How do I get file logging to work?  click here

 
 

Some of my meters have stopped working.

There could be something wrong with the performance counter system on the computer. FreeMeter and Microsoft's PerfMon tool use the same performance gathering methods. If neither FreeMeter nor PerfMon can access the performance counters, then there is something wrong with the OS. Try the following to see if this is the problem:

  • Run "PerfMon.exe" from Start => Run. Select any existing counters in the list box at the bottom on the PerfMon window and press the Delete key until all existing counters are gone and PerfMon is not graphing anything (the list might already be empty when you run PerfMon).

  • Test CPU Meter: Click the "+" toolbar button, then select Processor for Performance Object and % Processor Time from the counters list (not Process time, Processor time), then _Total from the instances lists, then click Add then Close. That should add a CPU graph to PerfMon in a particular color. Does the % Process Time graph line reflect processor usage?

  • Test Disk Meter: Click the "+" toolbar button, then select PhysicalDisk for Performance Object and Disk Bytes/sec from the counters list, then _Total from the instances lists, then click Add then Close. That should add a disk graph to PerfMon in a particular color. Does the Disk Bytes/sec graph line reflect disk activity?

If you can not follow the instructions above because the required values aren't in the lists or the graphs are flat, then there is a problem with the performance counters in your operating system. The following items may help you. Some of the articles say they are specific to Windows 2000, however, they also work on XP:

  • There have been some reports that disabling your page file can break the performance counter system. If you have your page file disabled, try enabling your page file and then re-enabling performance counters (see below).
  • When something goes wrong with a performance object, Windows will stop the performance object so that it won't do any harm. Most of the time you can simply restart the performance object. For instructions on doing this, look at Microsoft Knowledge Base article 248993 (this article works on Windows XP as well as Windows 2000).
  • You can try running the two commands below from an account with Administrator privileges:
       unlodctr .NETFramework
       lodctr c:\WINDOWS\Microsoft.NET\Framework\v1.1.4322\corperfmonsymbols.ini
  • You can view the status of your performance counters and enable/disable them using the exctrlst.exe tool from Microsoft. This tool is part of the Windows 2000 resource kit and can be downloaded here (this tool also works in Windows XP).
  • You can manually rebuild your performance counter library values by following the instructions in Microsoft Knowledge base article 300956.

How do I make FreeMeter run as a service?

FreeMeter itself can not run as a service. However, there are other utilities that allow any application to run as a service. You can try NT Service Launcher from Alixoft. Be sure to turn off the option that would allow FreeMeter to interact with the desktop.

How do I get FreeMeter to run every time I boot my computer?

You have to put it into your Startup folder. To do this, press the Windows Key + R to bring up the Run dialog. Paste the following into the dialog and click OK:

%APPDATA%\Microsoft\Windows\Start Menu\Programs\Startup

That will bring up your Startup folder. Now all you have to do is drag and drop a shortcut to FreeMeter.exe into this folder. To open the folder where the FreeMeter application is located, press the Windows Key + R again and this time paste:

%ProgramFiles(x86)%\FreeMeter

If you are on a 32-bit system, remove "(x86) from the above.

Now right-drag and drop the FreeMeter application into the Startup folder and select “Create shortcuts here”.

How do I get file logging to work?

File logging is supported in FreeMeter Professional-only.

There are two things that you need to do to get logging to work:

  1. You have to be sure the settings on the Log Files pane of the Preferences dialog are correct for what you need.
  2. You have to turn logging on for the individual meters that you want to log. If you go to the Meters pane of the Preferences dialog, you will notice that there is a Log column that shows the logging status of each meter. To turn logging on for a meter, edit that meter's settings and turn on “Log usage data to text file”.